The service offerings of China-Australia freight logistics and distribution cover multiple transportation modes, full-chain processes, customized solutions, special cargo handling, digital service support, and localized value-added services, as detailed below:
I. Core Transportation Modes and Combinations
Maritime Transport Services
Full Container Load (FCL) and Less than Container Load (LCL): We offer 20/40-foot FCL transportation, suitable for bulk commodities (such as industrial raw materials, furniture); LCL is cost-effective for small consignments, with charges based on volume.
Direct Shipping Lines: In collaboration with shipping lines like COSCO and OOCL, we have established direct shipping routes from China to ports in Sydney, Melbourne, Brisbane, etc., with a transit time of approximately 25-30 days (for major cities), which is 5-7 days shorter than traditional routes.
Special Cargo Handling: We provide compliant packaging and transportation solutions for dangerous goods such as lithium batteries and electric vehicles, ensuring compliance with IATA dangerous goods transportation standards.
Air Transport Services
Priority Cabin: In partnership with airlines such as CA, CZ, and CX, we offer guaranteed cabin space for high-value and time-sensitive goods (such as electronic products, medical equipment), with a transit time of 3-5 days.
Temperature-Controlled Transport: We provide temperature-controlled containers for sensitive goods like fresh produce and pharmaceuticals, with real-time temperature monitoring to ensure product quality.
Multimodal Transport
Combining maritime and land transport (such as rail and truck), we optimize the cost and efficiency of medium and long-distance transportation, suitable for inland area goods distribution.
II. Full-Chain Process Services
Domestic Segment Services
Pickup and Consolidation: We offer nationwide cargo pickup, packaging, marking, and centralized warehousing services, supporting direct loading from factories.
Export Customs Clearance: Our professional team handles export procedures to ensure compliance with Chinese customs requirements and avoid delays.
International Transport and Tracking
Real-Time Tracking: Through digital platforms (such as TMS systems), we provide real-time updates on cargo location and status, with support for anomaly alerts.
Transport Insurance: We offer cargo transportation insurance covering risks such as loss and damage, simplifying the claims process.
Australian End Services
Customs Clearance and Delivery: In collaboration with local licensed customs brokers, we develop compliant declaration solutions, reducing average customs clearance time to 1.5 working days; we support inland transportation to final addresses and provide B2B bulk goods storage and B2C drop shipping services.
Last-Mile Delivery Network: We have established consolidation centers in Sydney and Melbourne, equipped with over 80 dedicated transport vehicles and 40+ last-mile delivery points, covering areas with high Chinese populations, enabling "door-to-door" delivery.
III. Customized Solutions
Cross-Border E-commerce Logistics
FBA Headhaul Services: We provide a one-stop service from warehousing, packaging, transportation to customs clearance and delivery, supporting sellers on platforms like Amazon and eBay, optimizing inventory management and reducing the risk of overstock.
Return and Exchange Handling: We offer return inspection and re-listing services for sellers, helping 3C category sellers recover $3.2 million in unsold inventory in 2024.
Large and Special Cargo Transportation
Construction Machinery and Artwork: We provide special packaging, secure transportation methods, and professional loading and unloading services to ensure cargo safety.
Relocation and Personal Items: For students and immigrants, we offer furniture procurement and local door-to-door moving services in Australia, supporting "move-in ready" transportation.
Enterprise-Level Logistics Services
Supply Chain Management: We provide "door-to-warehouse" full-service management for manufacturers and traders, covering 15 links including domestic pickup, export tax rebates, and destination country delivery.
Raw Materials Transportation: Through consolidation centers in Sydney and Melbourne and overseas warehouses, we achieve centralized procurement and distributed allocation of building materials, food, and other categories.
IV. Digitalization and Value-Added Services
Smart Logistics Platform
Integrated with order management, tariff calculation, and tracking modules, supporting real-time cargo status inquiries for customers.
Development of "Logistics Cockpit" system, optimizing warehouse efficiency through visual inventory management (such as WMS systems).
Localized Service Teams
Deployment of intelligent overseas warehouses in key Australian cities, equipped with automated sorting systems and temperature-controlled storage areas. The local Australian after-sales team offers a 2-hour rapid response, and customer satisfaction has remained above 95% for three consecutive years.
Environmental protection and sustainable development
We adopt low-carbon and environmentally friendly transportation methods to reduce the impact on the environment and are committed to providing customers with green logistics services.
